New Multicast Speaker from CyberData Impresses with Low Retail Price Point
Story from Business VoIP. Originally posted on January 31, 2019, 6:05 am.
To answer to the needs of its customers and the market, CyberData Corporation, a company well known for its OEM design and manufacturing of … Read the full story on Business VoIP.
AI 101: Understanding the Basics for Communications
Story from Call Center Management. Originally posted on January 31, 2019, 4:32 am.
Artificial intelligence (AI) for communications has moved from text-based applications into the realm of voice communications…. Read the full story on Call Center Management.
Telinta and thinQ Team Up at ITEXPO
Story from Business VoIP. Originally posted on January 30, 2019, 8:47 am.
Cloud-based softswitch solutions provider Telinta has teamed up with thinQ, a provider of VoIP Termination and Origination services, to roll… Read the full story on Business VoIP.
Use the New Year to Drop Some Bad Call Center Management Habits
Story from Call Center Management. Originally posted on January 22, 2019, 9:39 am.
2019 is still brand new, and while many of us are struggling with getting to the gym and eating more vegetables, it might be easier to focus… Read the full story on Call Center Management.
Nextiva, Nitel Complete Network Enhancements
Story from Business VoIP. Originally posted on January 21, 2019, 10:54 am.
Nextiva and Nitel announced a partnership in August 2018, today the duo unveiled the completion of a multi-site interconnection, which promi… Read the full story on Business VoIP.
Why IVR is Critical to Revenue Growth
Story from Call Center Management. Originally posted on January 18, 2019, 7:24 am.
IVR is as important as it has ever been and is tied intimately to business success. If you aren’t able to deliver on expectations at the fir… Read the full story on Call Center Management.
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