RingCentral Wrangles Eswaran from Microsoft to Serve as New President & COO
Story from Business VoIP. Originally posted on January 14, 2020, 8:29 am.
Cloud communications industry leader RingCentral named Anand Eswaran President and Chief Operating Officer. The 24 year industry vet brings … Read the full story on Business VoIP.
Nashville 911 Issues Highlight Global Call Center Problems
Story from Call Center Management. Originally posted on January 10, 2020, 5:05 am.
Nashville’s 911 emergency call center has been plagued by issues due to understaffing and low morale among agents. Some simple changes to ma… Read the full story on Call Center Management.
Nextiva CoNEXtion Empowers Partners with End-To-End Marketing Support
Story from Business VoIP. Originally posted on January 8, 2020, 4:41 am.
Today, Nextiva unveiled CoNEXtion, an end-to-end marketing program for partners developed to propel partner success by offering a robust res… Read the full story on Business VoIP.
Training Tips: Sharing Knowledge in the Contact Center
Story from Call Center Management. Originally posted on January 7, 2020, 4:16 am.
When it comes to call center training, what’s your most valuable resource? Is it your e-learning software? Your years-old classroom training… Read the full story on Call Center Management.
Anywhere365 Lands Significant Investment From Bregal Milestone
Story from Business VoIP. Originally posted on January 6, 2020, 1:00 am.
Anywhere365, a Rotterdam-based provider of Contact Center and Enterprise Dialogue Management solutions, has announced it recently received a… Read the full story on Business VoIP.
Mitel Certifies net2phone SIP Trunking Solution
Story from Business VoIP. Originally posted on January 3, 2020, 9:37 am.
net2phone announced its SIP Trunking solution earned Mitel certification. In earning this new certification, net2phone is the newest member … Read the full story on Business VoIP.
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