Broadvoice Names Connor to CFO Role
Story from Business VoIP. Originally posted on October 5, 2018, 7:53 am.
This week, Broadvoice announced the naming of Kevin Connor to the role of CFO. The SIP Trunking, unified communications and hosted voice pro… Read the full story on Business VoIP.
Monet WFO Wins 2018 Contact Center Technology Award
Story from Call Center Management. Originally posted on October 5, 2018, 6:50 am.
TMC named Monet Software’s Monet WFO a 2018 Contact Center Technology Award winner. The unified cloud workforce optimization solution is a r… Read the full story on Call Center Management.
Silver Peak SD-WAN Ensures Business VoIP Quality
Story from Business VoIP. Originally posted on October 4, 2018, 11:22 am.
After extensive testing, Silver Peak’s EdgeConnect SD-WAN edge platform was awarded Miercom Performance Verification certification. The SD-W… Read the full story on Business VoIP.
Contact Center Agents: Help Me Help You
Story from Call Center Management. Originally posted on October 2, 2018, 11:15 am.
A recent report from Dimensional Research and Squelch indicates that most customer support people want to do a good job, but may struggle to… Read the full story on Call Center Management.
APM Startup Instana Raises $30M More
Story from Business VoIP. Originally posted on September 28, 2018, 9:45 am.
Instana has just closed a $30 million Series C round. This illustrates the growing need for enterprises to automate how they monitor and add… Read the full story on Business VoIP.
Grandstream Reveals WP820
Story from Business VoIP. Originally posted on September 27, 2018, 9:18 am.
Grandstream announced the arrival of the WP820, a portable Wi-Fi IP phone. The robust IP phone touts exceptional audio quality and supports … Read the full story on Business VoIP.
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