What AI Requires to Meet Its Promise
Story from Call Center Management. Originally posted on August 7, 2018, 11:19 am.
The opportunities for artificial intelligence to enhance productivity and influence the future of work seem to be limitless. One place busin… Read the full story on Call Center Management.
Kalerya Claims CPaaS and Cloud Communications Opportunity with Acquisition
Story from Business VoIP. Originally posted on August 6, 2018, 11:46 am.
Messaging firm Kalerya announced intentions to purchase Hook Mobile, an American cloud communications company. Kalerya already touts a robus… Read the full story on Business VoIP.
Cloud9 Garners $14 million in Series B
Story from Business VoIP. Originally posted on August 2, 2018, 2:00 am.
Cloud9 Technologies has closed $14 million in funding as part of its Series B…. Read the full story on Business VoIP.
How to Keep Morale High
Story from Call Center Management. Originally posted on August 1, 2018, 11:51 am.
It’s so important for employers to encourage and reward their workers, and to provide them with the tools and support they need to be succes… Read the full story on Call Center Management.
GCG Augments Portfolio with net2phone UCaaS
Story from Business VoIP. Originally posted on August 1, 2018, 8:44 am.
net2phone unveiled a partnership with GCG, adding net2phone’s UCaaS solution to the master agent’s portfolio. The duo will work together to … Read the full story on Business VoIP.
Twilio, Google Cloud Contact Center AI Feature Easy Integration
Story from Call Center Management. Originally posted on July 27, 2018, 9:07 am.
Cloud communications platform provider Twilio announced a partnership with Google Cloud, which will result in the integration of Contact Cen… Read the full story on Call Center Management.
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