Why Your Business Should Consider VoIP
Story from Business VoIP. Originally posted on June 12, 2018, 9:57 am.
Many businesses already have adopted VoIP for its low capital and operating costs. VoIP is also attractive because it can scale, support mul… Read the full story on Business VoIP.
Telzio Transcends VoIP Transition
Story from Business VoIP. Originally posted on June 8, 2018, 8:15 am.
Telzio announced Telzio Webphone, leveraging WebRTC to enable users real time communications via an endpoint of their choosing. Because it’s… Read the full story on Business VoIP.
Yealink Gains New ‘Perspective’
Story from Business VoIP. Originally posted on June 1, 2018, 7:59 am.
On the Eve of Perspectives18, Ribbon announced successful certifications with the Yealink portfolio; Adding the T4S series IP Desk Phones, T… Read the full story on Business VoIP.
Your Brand Matters to Customers & Employees
Story from Call Center Management. Originally posted on May 31, 2018, 7:02 am.
Know what you stand for, build your brand, and use marketing and HR to promote your successes…. Read the full story on Call Center Management.
How to Assess, Prevent Churn
Story from Call Center Management. Originally posted on May 30, 2018, 8:16 am.
Understanding what’s normal in terms of individual and industry-wide churn, as well as churn for businesses with a similar focus and custome… Read the full story on Call Center Management.
Solutions Address GDPR Call Center Compliance
Story from Call Center Management. Originally posted on May 25, 2018, 10:48 am.
GDPR takes effect today, so companies are promoting solutions they say help address GDPR call center compliance…. Read the full story on Call Center Management.
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