Yealink Gains New ‘Perspective’
Story from Business VoIP. Originally posted on June 1, 2018, 7:59 am.
On the Eve of Perspectives18, Ribbon announced successful certifications with the Yealink portfolio; Adding the T4S series IP Desk Phones, T… Read the full story on Business VoIP.
Your Brand Matters to Customers & Employees
Story from Call Center Management. Originally posted on May 31, 2018, 7:02 am.
Know what you stand for, build your brand, and use marketing and HR to promote your successes…. Read the full story on Call Center Management.
How to Assess, Prevent Churn
Story from Call Center Management. Originally posted on May 30, 2018, 8:16 am.
Understanding what’s normal in terms of individual and industry-wide churn, as well as churn for businesses with a similar focus and custome… Read the full story on Call Center Management.
Solutions Address GDPR Call Center Compliance
Story from Call Center Management. Originally posted on May 25, 2018, 10:48 am.
GDPR takes effect today, so companies are promoting solutions they say help address GDPR call center compliance…. Read the full story on Call Center Management.
BigLeaf Named Intermedia Preferred SD-WAN Provider
Story from Business VoIP. Originally posted on May 24, 2018, 9:51 am.
This week, Intermedia announced BigLeaf as its preferred SD-WAN partner. The pairing aids Intermedia in its goal of delivering five 9’s of u… Read the full story on Business VoIP.
AudioCodes Powers Time2Market’s Cloud Complete
Story from Business VoIP. Originally posted on May 24, 2018, 5:40 am.
Time2Market has tapped AudioCodes to provide it with Mediant virtualized session border controllers. It’s also using AudioCodes One Voice fo… Read the full story on Business VoIP.
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