Why Teamwork Matters, and How It Works
Story from Call Center Management. Originally posted on April 27, 2018, 2:00 am.
“There is no greater weapon in a company’s arsenal than a great team,” writes Tim Zimmer, an associate consultant at Manhattan Strategy Grou… Read the full story on Call Center Management.
What Contact Center Agents Need to Deliver Maximum Value
Story from Call Center Management. Originally posted on April 26, 2018, 4:39 am.
When agents have the expertise, tools, supervisor support, and time they need to do a good job, they typically do it. And that makes for bet… Read the full story on Call Center Management.
How Businesses Can Benefit from VoIP
Story from Business VoIP. Originally posted on April 24, 2018, 2:00 am.
VoIP provides customers with more affordable phone calling, greater resiliency, the ability to more easily support remote workers, and the p… Read the full story on Business VoIP.
Yeastar, VTech Partnership Venturing into Cloud
Story from Business VoIP. Originally posted on April 23, 2018, 8:15 am.
Yeastar and VTech announced an interoperability partnership, which will build on an existing relationship. Already providing customers with … Read the full story on Business VoIP.
MyEyeDr Focuses on Vonage
Story from Business VoIP. Originally posted on April 20, 2018, 8:37 am.
MyEyeDr, a national optometry services provider, has chosen Vonage to provide cloud-based solutions for its 6,000 employees…. Read the full story on Business VoIP.
Tessler Details Plans for BroadSoft, Cisco Product Integrations
Story from Business VoIP. Originally posted on April 19, 2018, 9:13 am.
Former BroadSoft leader details plans for Cisco, BroadSoft communications and conferencing solution integration…. Read the full story on Business VoIP.
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