Voxbone, Zoom Announce Expanded Partnership
Story from Business VoIP. Originally posted on October 15, 2019, 12:32 pm.
Longtime partners Voxbone and Zoom announced an extended reach for the Zoom Phone platform. Zoom’s BYOC (Bring Your Own Carrier) empowers Vo… Read the full story on Business VoIP.
Verint Praised as APAC Market Leader
Story from Call Center Management. Originally posted on October 15, 2019, 12:09 pm.
Per recent reports from Frost & Sullivan and DMG Consulting LLC, Verint has increased its market leadership in the Asia Pacific region. Echo… Read the full story on Call Center Management.
Modernize Your Call Center Training
Story from Call Center Management. Originally posted on October 9, 2019, 9:13 am.
Customer support quality is more important than ever in 2019. In most surveys, nearly 100 percent of customers note that customer service is… Read the full story on Call Center Management.
Mitel Appoints McDowell President & CEO
Story from Business VoIP. Originally posted on October 7, 2019, 1:18 pm.
MLB’s official cloud communications provider Mitel announced the appointment of Mary T. McDowell as President and CEO of the preeminent PBX … Read the full story on Business VoIP.
Sinch Acquires myElefant to Deliver Optimal Customer Services
Story from Business VoIP. Originally posted on October 1, 2019, 7:05 am.
Sinch, a provider of cloud communications for mobile customer engagement, has announced the acquisition of myElefant, a cloud-based software… Read the full story on Business VoIP.
How Can Language Learning Help in a Virtual Office Environment?
Story from Business VoIP. Originally posted on October 1, 2019, 5:53 am.
Virtual office technologies have gone a long way toward enabling international business. Companies with locations in multiple countries, as … Read the full story on Business VoIP.
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