Protecting Emergency Services from Criminal Activity Story from Call Center Management. Originally posted on October 26, 2021, 12:01 pm. Government organizations are making the switch to digital, but should consider the potential consequences of leaving crucial public services… Read the full story on Call Center Management. Rising DDoS Attacks Puts Read more…
OneStream Networks Teams Up with 186Kloud for Strategic Partnership Story from Business VoIP. Originally posted on October 19, 2021, 5:03 am. Managed services company OneStream has announced it has joined 186Kloud to deliver advanced cloud solutions through the OneStream partner ne… Read the full story on Business VoIP. Avaya Intros Read more…
Square Inc. Starts Search for 300 New Call Center Employees Story from Call Center Management. Originally posted on October 11, 2021, 11:02 am. Payment processing company Square is hoping to bring 250 new employees on board to boost contact center operations…. Read the full story on Call Center Management. Square Read more…
Upgraded Edition of Auraya Biometrics Solution Meets AWS Standards Story from Call Center Management. Originally posted on October 5, 2021, 11:52 am. Auraya has announced that version 2.1.2 of the EVA Voice Biometric solution has received accreditation from the AWS Foundational Technical R… Read the full story on Call Center Read more…