UK Tech Incubator Initiates Remote Working Overnight Story from Business VoIP. Originally posted on April 27, 2020, 12:39 pm. Europe’s largest tech incubator, Level39 selected the 8×8 X Series platform to support the remote workforce during the COVID-19 quarantine. … Read the full story on Business VoIP. CALLVU Offers CXone Read more…
New York-based PX Launches ‘Speed to Lead’ Call Center Sales Lead Tracking Technology Story from Call Center Management. Originally posted on April 21, 2020, 10:54 am. New York City-based customer acquisition solutions provider PX recently announced the launch of its Lead to Call Tracking module, which it’s… Read the full Read more…
Doctolib Delivering Telehealth Service Via Vonage Video API Story from Business VoIP. Originally posted on April 14, 2020, 1:29 pm. French-based provider of consultation management software Doctolib is enabling its telehealth service via Vonage Video APIs…. Read the full story on Business VoIP. Google Launches COVID-19-Specific AI Virtual Agent for Read more…
Genesys Reacts to COVID-19 with ‘Rapid Response’ Story from Business VoIP. Originally posted on April 7, 2020, 8:54 am. Genesys announced Rapid Response, an offer that promises free access to Genesys Cloud, with accelerated cloud contact center deployment…. Read the full story on Business VoIP. Cloud Key for COVID-19 Contact Read more…
Fuze Launches Cloud Contact Center Module Story from Business VoIP. Originally posted on March 30, 2020, 11:02 am. Fuze recently announced the launch of its fully integrated contact-center-as a-service (CCaaS) solution, a feature embedded within the Fuze … Read the full story on Business VoIP. California DMV Call Center Employee Read more…