School District of Philadelphia Partners with VoIP Networks to Modernize UC Story from Business VoIP. Originally posted on April 23, 2019, 12:34 pm. Digital transformations are happening everywhere. From hospitals to enterprises and schools, as the benefits of the cloud and innovative tec… Read the full story on Business VoIP. Read more…
WE OfficeSuite UC Now Amazon Certified Story from Business VoIP. Originally posted on April 11, 2019, 7:46 am. This week, Windstream Enterprise (WE) announced that its OfficeSuite UC skill is now certified by Amazon and published live for the Alexa. T… Read the full story on Business VoIP. A Strategy Read more…
Measuring Inbound Call Center Success Story from Call Center Management. Originally posted on April 5, 2019, 9:29 am. Inbound call center managers need to understand all the key metrics for success to ensure efficiency, profitability and customer retention…. Read the full story on Call Center Management. Nextiva Business Communications Platform Read more…
Verint Unveils Enhanced Compliance for Financial Institutions Story from Call Center Management. Originally posted on March 26, 2019, 8:33 am. CGS announced it is the newest member of Verint Systems Inc. financial compliance partner program. The program enables financial institution… Read the full story on Call Center Management. Avaya Gearing Read more…