AI Can Read, Get People to Open Up Story from Call Center Management. Originally posted on September 24, 2018, 8:41 am. AI has outperformed humans in reading comprehension, may encourage customers to be more honest, take the time to customize their own solutio… Read the full story on Call Center Read more…
net2phone Expands Presence with Versature Acquisition Story from Business VoIP. Originally posted on September 18, 2018, 9:44 am. net2phone announced the acquisition of SaaS-based, hosted VoIP provider Versature. The purchase puts the Canadian market square in the sight… Read the full story on Business VoIP. 888VoIP Opens Reno Distribution Facility Read more…
AT&T Reprises RingCentral-Powered Office@Hand Offering Story from Business VoIP. Originally posted on September 11, 2018, 10:59 am. AT&T has reunited with RingCentral to deliver the AT&T Office@Hand Platform…. Read the full story on Business VoIP. Voxbone Makes Meggers Newest Board Member Story from Business VoIP. Originally posted on September 6, Read more…
Speech Analytics Improve Contact Center Efficiency Story from Call Center Management. Originally posted on August 31, 2018, 7:29 am. Speech analytics systems can boost contact center operational efficiency…. Read the full story on Call Center Management. Cloud Communications Provider Puts Focus on Expansion Story from Business VoIP. Originally posted on Read more…
Speech Analytics Improve Contact Center Efficiency Story from Call Center Management. Originally posted on August 31, 2018, 7:29 am. Speech analytics systems can boost contact center operational efficiency…. Read the full story on Call Center Management. Cloud Communications Provider Puts Focus on Expansion Story from Business VoIP. Originally posted on Read more…